Help & order assistance

Simple protocols to preserve the matte tactile finish and eliminate surface dust.

Washing with mild soap

Dust removal

Cold-weather stiffness

Rinse under lukewarm water with a tiny drop of dish soap to remove oils and restore the original clean grip.

After drying, a light dusting of cornstarch instantly returns any tacky silicone to a smooth, velvety touch.

If cold transit makes the dough-like fill firmer than usual, let it sit at room temperature for an hour to regain full squish factor.

Send us a message

Need help tracking an order or confirming product specifications? Fill out the form below.